Frequently Asked Questions
Are your products really handmade?
Yes! Every collar and leash in our collection is handcrafted by skilled artisans using premium materials. No mass production — ever.
What materials are used?
We use only top-grade leather and premium hardware. Our products are built to last and designed to look exceptional.
What sizes are available?
Our collars and leashes come in a range of sizes to fit most breeds. Size guides are available on each product page to help you find the perfect fit.
How do I care for my leather collar or leash?
We recommend wiping with a dry or slightly damp cloth and applying a leather conditioner periodically to maintain suppleness and appearance. Avoid prolonged exposure to water.
How long does shipping take?
Standard orders ship within 5-10 business days. Express shipping (1-2 business days) is available at checkout for $15.
Do you offer free shipping?
Yes! Orders over $30 qualify for free standard shipping.
What is your return policy?
Please refer to our Returns Policy page for full details on returns and exchanges.
How do I contact you?
You can reach us through our contact page and we'll get back to you as soon as possible.